EverlumeX
Contact Email: info@everlume.co.uk

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

Information We Collect

We may collect the following personal information when you place an order or interact with our website:

• Name
• Email address
• Phone number
• Shipping address
• Billing address
• IP address and cookie data

How We Use Your Information

We use your information for the following purposes:

• Processing and fulfilling orders
• Shipping and delivery
• Customer support
• Account creation and management
• Website improvement and user experience
• Sending marketing emails (if you opt in)

Cookies

We use cookies only for essential purposes such as shopping cart functionality and checkout processing.

Third-Party Services

We share necessary data with trusted third-party providers to complete your orders, including:

• WooCommerce (website platform)
• Apple Pay
• Google Pay
• Stripe (payment processing)
• Royal Mail (shipping and delivery)

These providers only receive the information required to perform their services.

Data Storage & Security

Your personal data is stored securely using protected systems and appropriate security measures to prevent unauthorised access, loss, or misuse.

Data Retention

We keep your personal information only as long as necessary to provide our services. Data is retained until you request account deletion.

Age Restrictions

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect data from anyone under this age.

Your Rights

You have the right to:

• Request access to your personal data
• Request correction of your data
• Request deletion of your data

To exercise any of these rights, please contact us at info@everlume.co.uk.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

EverlumeX
Email: info@everlume.co.uk